Business Process Re-engineering
What is Business Process Re-engineering (BPR)?
It’s the radical reconsideration of a business process to achieve dramatic improvement in cost, quality, service and speed performance. Business process re-engineering is the analysis and redesign of company processes.
What is done during BPR?
During the BPR phase the existing processes are measured and evaluated against the stated objectives of the Strategic Analysis. This will indicate the key areas that should be addressed – they can be:
- Process establishment – where processes are required but do not exist;
- Process engineering – where existing processes are no longer in line with the strategy (effectiveness); or
- Process optimization - where existing processes could be changed to increase throughput (efficiency).
This phase will include consultation with the process stakeholders. The stakeholders can be process/data owners, custodians, and stewards or meta-data owner/s.
Upon stakeholder feedback and review of the gap analysis the refinement of the detailed action plan will be completed. This will baseline the scope of the activity required.
How will BPR benefit your business?
The work done in your company (the processes) will be aligned to the strategic goals of the business, made visible and understood throughout the business.
The benefits are that the focus will be on doing the work that:
- Adds real value
- Enables enables consistent, repeatable quality
- Reduce the duration of training required
Mechanisms will be established to measure and monitor the efficiency and effectiveness of the work done.
